|
Posts tagged ‘train’
An industry standard that works for nobody
Because I’m not rich or glamorous enough to have someone to do these things for me, I went about making my travel arrangements, and once booked I downloaded my train tickets – and this is what I was faced with.
See the full An industry standard that works for nobody page
1 comment / March 20th, 2012
UK train ticket redesign
The information design geek in me took special notice of a post by Daniel Gray, about the excessive number of train tickets he received for a return journey.
See the full UK train ticket redesign page
40 comments / June 20th, 2011
Are you confusing your customers?
If your documents are confusing your customers, try a free simplicity review to find out why.