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Posts tagged ‘train’

An industry standard that works for nobody

Because I’m not rich or glamorous enough to have someone to do these things for me, I went about making my travel arrangements, and once booked I downloaded my train tickets – and this is what I was faced with.

See the full An industry standard that works for nobody page

1 comment / March 20th, 2012

UK train ticket redesign

The information design geek in me took special notice of a post by Daniel Gray, about the excessive number of train tickets he received for a return journey.
simplified uk train ticket design

See the full UK train ticket redesign page

40 comments / June 20th, 2011

Are you confusing your customers?

If your documents are confusing your customers, try a free simplicity review to find out why.

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