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Posts tagged ‘plain language’

UK Census website 15 minute challenge

No, I haven’t challenged myself to fill in the entire Census form online in 15 minutes. When I have to do that I’m treating myself to a Chinese take-away to lessen the pain of the chunk of my life I’ve lost to bureaucracy.

Instead I took 15 minutes to make some sense of, and simplify, this page from the Census website

what to do if you are away census question web page

See the full UK Census website 15 minute challenge page

0 comments / March 24th, 2011

Don’t duplicate it – delete it

A comment I often make, is that ‘I get paid to delete stuff’. It’s meant to be self-deprecating but it’s largely true.

And what’s the first thing I look for when I’ve got my hatcheting head on? Duplicated information.

As a first step to making information simpler, deleting duplicated information is a great place to start, particularly because it doesn’t require any great analysis. It’s a very simple process.

See the full Don’t duplicate it – delete it page

2 comments / September 2nd, 2010

Plain Language in Plain English book design

I was recently asked to contribute to the design chapter of Plain Language in Plain English by Cheryl Stephens. Presumably what I had to say was fairly convincing, because no sooner had I finished the writing than I was asked to design the book as well.

See the full Plain Language in Plain English book design page

0 comments / July 5th, 2010

The Plain Language Act

There has been a lot of talk in the plain language field about the forthcoming vote on the Plain Language Bill in the US. Its premise is very simple: to require the federal government to write all new publications, forms, and publicly distributed documents in a “clear, concise, well-organized” manner that follows the best practices [...]

See the full The Plain Language Act page

0 comments / April 12th, 2010

Are you confusing your customers?

If your documents are confusing your customers, try a free simplicity review to find out why.

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