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Posts tagged ‘letter’
Redesign of Halifax letter about account changes
Redesign of a letter about changes to bank account features
See the full Redesign of Halifax letter about account changes page
0 comments / June 10th, 2011
BT broadband small print disaster
I like to be frugal where I can (my wife and daughter might have other words for it) so when I got a letter from BT offering me broadband at a reduced price I was happy to take a look. But it didn’t take me long to decide I wasn’t interested: and the reason for that was that I was left so confused about what I would be getting for my money, and I’m sure I’m not the only person who won’t pay for something if they’re not sure what they’re going to get.
See the full BT broadband small print disaster page
0 comments / September 12th, 2010
Me, in a magazine, talking about porn – infoporn that is!
Design Week just featured a comment I made about ‘infographics’. If I had known they were going to, I would have said more – and here’s what I would have said.
See the full Me, in a magazine, talking about porn – infoporn that is! page
3 comments / July 16th, 2010
Are you confusing your customers?
If your documents are confusing your customers, try a free simplicity review to find out why.