Bills & statements

Forms

Letters

Other

Blog

Simplicity reviews

Every time one of your customers get confused it costs you money, and if they’re getting confused it’s likely plenty of others are too.

With a free simplicity review, I’ll do a thorough examination to find the causes of confusion, and suggest some ways you can save time and money treating the symptoms.

Here’s how a simplicity review works in three simple steps – well, they’d have to be really:

  • Send me the information you think could be made easier to understand: also send any other information you think might be relevant.
  • I’ll get my red pen out and start scribbling: from my scribblings I’ll create you a review document, which could be one of several things:
    • a written report
    • a copy of the original document with notes on it
    • an example or two to illustrate how the original information could be made simpler (just so you know, I keep the copyright to these unless you want to make it into a proper project).
  • Decide what you want to do next: as you’d expect, I’ll also include an idea of costs to carry out the work I’ve talked about. It’s up to you what you want to do with it.