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	<title>robert hempsall - information designer</title>
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	<link>http://www.roberthempsall.co.uk</link>
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		<title>Oi BT, careful what you call me</title>
		<link>http://www.roberthempsall.co.uk/oi-bt-careful-what-you-call-me/</link>
		<comments>http://www.roberthempsall.co.uk/oi-bt-careful-what-you-call-me/#comments</comments>
		<pubDate>Tue, 17 Jan 2012 16:43:20 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Blog posts]]></category>
		<category><![CDATA[Letters]]></category>
		<category><![CDATA[BT]]></category>
		<category><![CDATA[letters]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1820</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/blogimages/loyal-customer-yeah-right.jpg">
Yesterday I got a letter through the door from my beloved BT (to whose communicative ineptitude this site is slowly become a shrine) offering me a shiny deal on broadband because I'm a 'loyal customer'.

Guess what, when you're one of the remaining monopolies left in the country, and you have my internet testicles attached to copper wire, that's not loyalty – it's because I don't have a choice. Remember this when you write to me next time.]]></description>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Lovely Nigel Holmes infographic</title>
		<link>http://www.roberthempsall.co.uk/lovely-nigel-holmes-infographic/</link>
		<comments>http://www.roberthempsall.co.uk/lovely-nigel-holmes-infographic/#comments</comments>
		<pubDate>Wed, 11 Jan 2012 13:43:12 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Quickies]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1808</guid>
		<description><![CDATA[<img src="http://myhome.spu.edu/kgz/4207/images/holmesscarf-780976.jpg" style="margin-right:150px;">
<p>Lots more at <a href="http://www.nigelholmes.com" target="blank">www.nigelholmes.com</a></p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/lovely-nigel-holmes-infographic/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Thanks for the pointless letter</title>
		<link>http://www.roberthempsall.co.uk/thanks-for-the-pointless-letter/</link>
		<comments>http://www.roberthempsall.co.uk/thanks-for-the-pointless-letter/#comments</comments>
		<pubDate>Wed, 30 Nov 2011 21:42:23 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Blog posts]]></category>
		<category><![CDATA[Letters]]></category>
		<category><![CDATA[bill design]]></category>
		<category><![CDATA[letters]]></category>
		<category><![CDATA[o2]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1788</guid>
		<description><![CDATA[
<img src="http://www.roberthempsall.co.uk/blogimages/o2-bill-explanation-letter.jpeg">
Mercifully, after a bit of squirming my way out of my contract a bit early, I'm back in the land of the iPhone.

o2 kindly wrote to me to tell me this, in case I'd thought it was all a dream. Here is an excerpt from the letter they sent me.

]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/thanks-for-the-pointless-letter/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Alan Siegel: Let&#8217;s simplify legal jargon!</title>
		<link>http://www.roberthempsall.co.uk/alan-siegel-lets-simplify-legal-jargon/</link>
		<comments>http://www.roberthempsall.co.uk/alan-siegel-lets-simplify-legal-jargon/#comments</comments>
		<pubDate>Tue, 08 Nov 2011 04:36:44 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Quickies]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1773</guid>
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		<wfw:commentRss>http://www.roberthempsall.co.uk/alan-siegel-lets-simplify-legal-jargon/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Hitler&#8217;s approach to voting</title>
		<link>http://www.roberthempsall.co.uk/hitlers-approach-to-voting/</link>
		<comments>http://www.roberthempsall.co.uk/hitlers-approach-to-voting/#comments</comments>
		<pubDate>Mon, 07 Nov 2011 14:04:31 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Quickies]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1765</guid>
		<description><![CDATA[<img src="http://www.userfocus.co.uk/images/Fig3CRAP.jpg" style="width:600px;">
<a href="http://www.userfocus.co.uk/articles/A_CRAP_way_to_improve_usability.html">From Userfocus's article: A CRAP way to improve usability</a>.]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/hitlers-approach-to-voting/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Information is Beautiful Award winner</title>
		<link>http://www.roberthempsall.co.uk/information-is-beautiful-award-winner/</link>
		<comments>http://www.roberthempsall.co.uk/information-is-beautiful-award-winner/#comments</comments>
		<pubDate>Sun, 06 Nov 2011 15:56:49 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Quickies]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1754</guid>
		<description><![CDATA[The first winner of the challenge to visualise 'when our natural resources will run out' was this design by Camden Asay.

<h4>The judges reasons...</h4>

Simple, elegant distillation of story from the sea of data, using categories, colors and stark design to transmit the point cleanly.

<img src="http://s.informationisbeautifulawards.com/blog-content/uploads/2011/11/End-of-theLine-Camden-Asay.jpg" style="width:600px;">

<a href="http://www.informationisbeautifulawards.com/2011/11/hall-of-fame-1st-challenge-winners/">Full page is here</a>. ]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/information-is-beautiful-award-winner/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>TEDxO&#8217;Porto &#8211; Sandra Fisher Martins &#8211; The Right to Understand [English Subtitled]</title>
		<link>http://www.roberthempsall.co.uk/tedxoporto-sandra-fisher-martins-the-right-to-understand-english-subtitled/</link>
		<comments>http://www.roberthempsall.co.uk/tedxoporto-sandra-fisher-martins-the-right-to-understand-english-subtitled/#comments</comments>
		<pubDate>Sun, 06 Nov 2011 15:49:29 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Quickies]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1752</guid>
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		<wfw:commentRss>http://www.roberthempsall.co.uk/tedxoporto-sandra-fisher-martins-the-right-to-understand-english-subtitled/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Guest post: Stories aren’t circular</title>
		<link>http://www.roberthempsall.co.uk/guest-post-stories-aren%e2%80%99t-circular/</link>
		<comments>http://www.roberthempsall.co.uk/guest-post-stories-aren%e2%80%99t-circular/#comments</comments>
		<pubDate>Mon, 05 Sep 2011 13:22:42 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Blog posts]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1714</guid>
		<description><![CDATA[By Tom Albrighton

In Flann O’Brien’s brilliant comic novel The Third Policeman, the unnamed narrator negotiates a series of surreally disturbing encounters before realising he is in fact (spoiler alert)...]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/guest-post-stories-aren%e2%80%99t-circular/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>An interview with&#8230; me</title>
		<link>http://www.roberthempsall.co.uk/an-interview-with-me/</link>
		<comments>http://www.roberthempsall.co.uk/an-interview-with-me/#comments</comments>
		<pubDate>Tue, 19 Jul 2011 08:45:29 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Blog posts]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1408</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/blogimages/a-guinea-pig-called-robert.jpg" style="border:0px;">
<p>Very recently, I was kindly asked by European content strategists <a href="http://www.firehead.net" target="_blank">Firehead Ltd</a> to be the guinea pig (the picture makes sense now, right?) for the first in their 'Interview with...' series. Here's what I had to say</p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/an-interview-with-me/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>UK train ticket redesign</title>
		<link>http://www.roberthempsall.co.uk/uk-train-ticket-redesign/</link>
		<comments>http://www.roberthempsall.co.uk/uk-train-ticket-redesign/#comments</comments>
		<pubDate>Mon, 20 Jun 2011 22:57:11 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Blog posts]]></category>
		<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[ticket]]></category>
		<category><![CDATA[train]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1646</guid>
		<description><![CDATA[The information design geek in me took special notice of a post by Daniel Gray, about the excessive number of train tickets he received for a return journey. 
<img style="border: none;" src="http://www.roberthempsall.co.uk/blogimages/uk-train-ticket-redesigned-complex-route.jpg" alt="simplified uk train ticket design">]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/uk-train-ticket-redesign/feed/</wfw:commentRss>
		<slash:comments>40</slash:comments>
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