robert hempsall - information designer

Information Design Conference 2012 presentations…

Robert — Sun, 15 Apr 2012 18:17:11 +0000

...in no particular order, other than the order I've come across them. Information Design Lab: Designing effective medicine information for senior citizens in Hong Kong Buttons on forms and surveys: a look at some research 2012 We need to talk about... ...Content Strategy

#IDC2012 (or Information Design Conference for the unTwitter generation) – thoughts on day 1

Robert — Fri, 13 Apr 2012 07:09:18 +0000

For the first time in about 10 years I’ve got myself to what, as an information designer, you would assume would be the first event in my diary each year: the Information Design Conference, held at the University of Greenwich, complete with a 30ft elephant outside the front door. I won’t do a run through of all the speakers. If you were there, you’ll know what they said. If you weren’t there, I can’t possibly try and explain here. A few worth mentioning though.

Discriminated against for being a couple

Robert — Fri, 30 Mar 2012 20:59:04 +0000

Recently, I found myself being discriminated against for being part of a couple – well, married anyway.

An industry standard that works for nobody

Robert — Tue, 20 Mar 2012 09:46:13 +0000

Because I'm not rich or glamorous enough to have someone to do these things for me, I went about making my travel arrangements, and once booked I downloaded my train tickets – and this is what I was faced with.

Accessing audio description

Robert — Tue, 06 Mar 2012 13:13:03 +0000

I don't spend a great deal of time watching TV (and if I do, the programming is usually decided by a seven year old with a Disney fixation). Within the limited amount of stuff I have seen, I spotted two adverts for accessing audio description services.

Don Norman on 3 ways good design makes you happy

Robert — Tue, 06 Mar 2012 11:53:37 +0000

A quick one on motorway signs

Robert — Mon, 20 Feb 2012 14:12:56 +0000

...not the revered ones created by Jock Kinnier and Margaret Calvert, but the ones that face you as you slide off the motorway for a pee – ones like this.

Oi BT, careful what you call me

Robert — Tue, 17 Jan 2012 16:43:20 +0000

Yesterday I got a letter through the door from my beloved BT (to whose communicative ineptitude this site is slowly become a shrine) offering me a shiny deal on broadband because I'm a 'loyal customer'. Guess what, when you're one of the remaining monopolies left in the country, and you have my internet testicles attached to copper wire, that's not loyalty – it's because I don't have a choice. Remember this when you write to me next time.

Lovely Nigel Holmes infographic

Robert — Wed, 11 Jan 2012 13:43:12 +0000

Lots more at www.nigelholmes.com

Thanks for the pointless letter

Robert — Wed, 30 Nov 2011 21:42:23 +0000

Mercifully, after a bit of squirming my way out of my contract a bit early, I'm back in the land of the iPhone. o2 kindly wrote to me to tell me this, in case I'd thought it was all a dream. Here is an excerpt from the letter they sent me.