I like to be frugal where I can (my wife and daughter might have other words for it) so when I got a letter from BT offering me broadband at a reduced price I was happy to take a look. But it didn’t take me long to decide I wasn’t interested: and the reason for that was that I was left so confused about what I would be getting for my money, and I’m sure I’m not the only person who won’t pay for something if they’re not sure what they’re going to get.
See the full BT broadband small print disaster page
0 comments / September 12th, 2010
The very short version of what I’m being told in this information from the Halifax is that at some point I’m going to need to create what is, basically, a second password. That’s fine, happy to do that, but I don’t need the best part of 4 sides of A4 to tell me that.
See the full Halifax letter about online banking page
6 comments / August 25th, 2010