Instruction design entries
Baby talk
I have a young daughter and I’ve discovered that teaching her the important lessons in life (such as how to put her own dvds on) has very direct comparisons with the kind of work I do. It’s all a question of how much she needs to know without providing distracting information. “First press the big [...]
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Information design for breakfast
Many years ago I used to work at a McDonalds. In fact I even got refused a job at a McDonalds because I wasn’t considering it as a career. Still, I haven’t held either of these facts against them and still occasionally eat their breakfasts. On my latest trip I noticed a neat solution in [...]
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Simply lazy…
I like Orange, they do cool adverts and their customer service seems pretty good (but that might be because they take so much money off me each month). But when I opened my last (oops, latest) bill I found myself getting very angry. Now this normally happens when I can’t understand the information I’m given – [...]
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