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	<title>robert hempsall - information designer &#187; Information design projects</title>
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	<link>http://www.roberthempsall.co.uk</link>
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		<title>UK train ticket redesign</title>
		<link>http://www.roberthempsall.co.uk/uk-train-ticket-redesign/</link>
		<comments>http://www.roberthempsall.co.uk/uk-train-ticket-redesign/#comments</comments>
		<pubDate>Mon, 20 Jun 2011 22:57:11 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Blog posts]]></category>
		<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[ticket]]></category>
		<category><![CDATA[train]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1646</guid>
		<description><![CDATA[The information design geek in me took special notice of a post by Daniel Gray, about the excessive number of train tickets he received for a return journey. 
<img style="border: none;" src="http://www.roberthempsall.co.uk/blogimages/uk-train-ticket-redesigned-complex-route.jpg" alt="simplified uk train ticket design">]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/uk-train-ticket-redesign/feed/</wfw:commentRss>
		<slash:comments>40</slash:comments>
		</item>
		<item>
		<title>Redesign of Halifax letter about account changes</title>
		<link>http://www.roberthempsall.co.uk/redesign-of-halifax-letter-about-account-changes/</link>
		<comments>http://www.roberthempsall.co.uk/redesign-of-halifax-letter-about-account-changes/#comments</comments>
		<pubDate>Fri, 10 Jun 2011 13:13:52 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[Letter writing projects]]></category>
		<category><![CDATA[Letters]]></category>
		<category><![CDATA[banking]]></category>
		<category><![CDATA[Halifax]]></category>
		<category><![CDATA[letter]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=1626</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/blogimages/simplified-halifax-letter-about-account-changes-small.jpg">
<p>Redesign of a letter about changes to bank account features</p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/redesign-of-halifax-letter-about-account-changes/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Firehead Bitesize content strategy infographic</title>
		<link>http://www.roberthempsall.co.uk/firehead-bitesize-content-strategy-infographic/</link>
		<comments>http://www.roberthempsall.co.uk/firehead-bitesize-content-strategy-infographic/#comments</comments>
		<pubDate>Mon, 13 Dec 2010 13:18:16 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Information about products and services projects]]></category>
		<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[content strategy]]></category>
		<category><![CDATA[Firehead]]></category>
		<category><![CDATA[infographics]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=949</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/blogimages/firehead-bitesize-content-strategy-infographic.gif" width="600px" alt="firehead ltd infographic introducing their new Bitesize content strategy package">
<p>The brief for this project was to help <a href="http://www.firehead.net" target="_blank">Firehead (a content strategy recrutiment company based in Europe)</a> explain their new product, <a href="http://www.firehead.net/http://www.firehead.net/firehead-bitesize">Firehead Bitesize</a>.</p>

]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/firehead-bitesize-content-strategy-infographic/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Plain Language in Plain English book design</title>
		<link>http://www.roberthempsall.co.uk/plain-english-book-design/</link>
		<comments>http://www.roberthempsall.co.uk/plain-english-book-design/#comments</comments>
		<pubDate>Mon, 05 Jul 2010 20:45:03 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[Instruction design projects]]></category>
		<category><![CDATA[book design]]></category>
		<category><![CDATA[design writing]]></category>
		<category><![CDATA[plain language]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=663</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/workimages/large/plain-language-in-plain-english-book-spreads.gif">
<p>I was recently asked to contribute to the design chapter of Plain Language in Plain English by <a href="http://twitter.com/cherylstephens">Cheryl Stephens</a>. Presumably what I had to say was fairly convincing, because no sooner had I finished the writing than I was asked to design the book as well.</p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/plain-english-book-design/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>NHS Summary Care Records</title>
		<link>http://www.roberthempsall.co.uk/nhs-summary-care-records/</link>
		<comments>http://www.roberthempsall.co.uk/nhs-summary-care-records/#comments</comments>
		<pubDate>Tue, 30 Mar 2010 18:21:39 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Information about products and services projects]]></category>
		<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[Plain language projects]]></category>
		<category><![CDATA[nhs]]></category>
		<category><![CDATA[records]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=462</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/blogimages/changes-to-your-health-records.gif">
<p>Having, as requested, 'taken time to read this leaflet' (all 12 pages of it) about NHS Summary Care Records, I realised most of it was unnecessary</p>
<p>Have a look at how I got on making it into manageable amount of information.</p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/nhs-summary-care-records/feed/</wfw:commentRss>
		<slash:comments>8</slash:comments>
		</item>
		<item>
		<title>bmi baby baggage allowance text</title>
		<link>http://www.roberthempsall.co.uk/bmi-baby-baggage-allowance-text/</link>
		<comments>http://www.roberthempsall.co.uk/bmi-baby-baggage-allowance-text/#comments</comments>
		<pubDate>Sun, 14 Mar 2010 20:47:40 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Information about products and services projects]]></category>
		<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[Language]]></category>
		<category><![CDATA[Plain language projects]]></category>
		<category><![CDATA[baggage information]]></category>
		<category><![CDATA[bmibaby]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/?p=430</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/blogimages/luggage">
<p>A little while ago I picked up on a tweet from <a href="http://twitter.com/markboulton" target="_blank">Mark Boulton</a> about the confusing information about baggage allowance that he experienced on the bmibaby website. Having taken a look at the <a href="http://www.bmibaby.com/bmibaby/faqs/baggage/baggage_rules.aspx" target=_blank">site in question</a> it was easy to see why.<p>
<p>Having already had a go at <a href="http://www.roberthempsall.co.uk/virgin-atlantic-baggage-allowance/">Virgin Atlantic's baggage information</a> I thought I'd have a go at this too. Here's how I got on</p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/bmi-baby-baggage-allowance-text/feed/</wfw:commentRss>
		<slash:comments>5</slash:comments>
		</item>
		<item>
		<title>Virgin Atlantic baggage allowance</title>
		<link>http://www.roberthempsall.co.uk/virgin-atlantic-baggage-allowance/</link>
		<comments>http://www.roberthempsall.co.uk/virgin-atlantic-baggage-allowance/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 10:08:05 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Information about products and services projects]]></category>
		<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[baggage information]]></category>
		<category><![CDATA[Virgin Atlantic]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/wordpress-site/?p=227</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/workimages/medium/virgin-baggage-allowance.gif" alt="New, easier to understand, information about how much baggage customers are allowed to take on Virgin Atlantic flights"> Information explaining baggage allowance to customers on Virgin Atlantic flights]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/virgin-atlantic-baggage-allowance/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>AIG life insurance application form</title>
		<link>http://www.roberthempsall.co.uk/aig-life-insurance-application-form/</link>
		<comments>http://www.roberthempsall.co.uk/aig-life-insurance-application-form/#comments</comments>
		<pubDate>Fri, 08 Jan 2010 08:06:54 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Form design projects]]></category>
		<category><![CDATA[Forms]]></category>
		<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[AIG]]></category>
		<category><![CDATA[application form]]></category>
		<category><![CDATA[Life insurance]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/wordpress-site/?p=40</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/workimages/medium/aig_life_insurance_application_form.gif">
<p>Project to redesign the form AIG uses to collect information from customers applying for life insurance</p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/aig-life-insurance-application-form/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>First aid training – product information</title>
		<link>http://www.roberthempsall.co.uk/first-aid-training-%e2%80%93-product-information/</link>
		<comments>http://www.roberthempsall.co.uk/first-aid-training-%e2%80%93-product-information/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 21:21:57 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Information about products and services]]></category>
		<category><![CDATA[Information about products and services projects]]></category>
		<category><![CDATA[Information design projects]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/wordpress-site/?p=292</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/workimages/medium/am_training.gif">
<p>Project to write and design information about a first aid training company's products and services.</p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/first-aid-training-%e2%80%93-product-information/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Recycling bin advice label</title>
		<link>http://www.roberthempsall.co.uk/recycling-bin-advice-label/</link>
		<comments>http://www.roberthempsall.co.uk/recycling-bin-advice-label/#comments</comments>
		<pubDate>Wed, 06 Jan 2010 21:17:06 +0000</pubDate>
		<dc:creator>Robert</dc:creator>
				<category><![CDATA[Information about products and services]]></category>
		<category><![CDATA[Information about products and services projects]]></category>
		<category><![CDATA[Information design projects]]></category>
		<category><![CDATA[Instruction design projects]]></category>
		<category><![CDATA[Instructions]]></category>
		<category><![CDATA[bins]]></category>
		<category><![CDATA[council]]></category>
		<category><![CDATA[recycling]]></category>

		<guid isPermaLink="false">http://www.roberthempsall.co.uk/wordpress-site/?p=289</guid>
		<description><![CDATA[<img src="http://www.roberthempsall.co.uk/workimages/medium/recycling_sticker.jpg" alt="Label to tell people when they have put the wrong type of items in their recycling bin">
<p>Design for a label which is placed on recycling bins containing non-recyclable materials.</p>]]></description>
		<wfw:commentRss>http://www.roberthempsall.co.uk/recycling-bin-advice-label/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
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