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Form design entries

A small annoyance about the UK Census 2011

I have to say, having seen the paper form, I wasn’t looking forward to it. But a cup of tea and a bacon sandwich saw me through fairly painlessly. But me being me, I had to find fault with something, so here it is.

UK census online questions labelled

See the full A small annoyance about the UK Census 2011 page

1 comment / March 27th, 2011

Two ways to annoy form users – before they’ve even answered a question

These are two example of forms that I’ve had reason to deal with in the last couple of days. One thing they have in common is that I was immediately antagonised by their opening lines, which illustrate two ways to annoy someone filling in a form before they’ve even started answering a question.

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0 comments / March 15th, 2011

A leisurely form

I tend to make a point of saying to people that, even though it’s how I make my living. there’s not really much to be gained from having me design a simple form which asks for someone’s name, address, age etc etc. Having seen this form I’ve changed that view! This is a typical example [...]

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2 comments / June 10th, 2009

It happens every time…

A client of mine – a very good client who understands what I do and listens to what I have to say – sent me an email about a form I’m designing. I’d been expecting this email. Why? Because it happens on every form project I’ve come across; it’s the email that says ‘the form [...]

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0 comments / October 31st, 2007

Are you confusing your customers?

If your documents are confusing your customers, try a free simplicity review to find out why.

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