Bills & statements

Forms

Letters

Other

Let me make things simple...

I write and design everyday information your customers use and make it as easy as possible for them to understand:
bills and statements
forms
letters
instructions
on-screen information
information about products and services

Information design

British Gas Business bill design

Front of new British Gas Business bill design

Whilst British Gas made a big deal over the launch of their bill for dummies* for residential customers, they’ve said a bit less about their new gas bill for business customers (which I worked on as part of a team of three).

See the full British Gas Business bill design page

0 comments / July 16th, 2013

Blog

Information Design Matters presentation

At the most recent Information Design Association I took my bi-annual shot at speaking in public. To keep well in my comfort zone I talked about two subjects I know well: information design and me!

See the full Information Design Matters presentation page

0 comments / April 11th, 2014